News & Events

SAN RAMON—2012 will go down as a very good year for Mason-McDuffie Mortgage Corp.

Riding an improving real estate market and record low interest rates, the firm has achieved its all-time milestone for loan volume. Since starting the third iteration of Mason-McDuffie in 2005, the firm grew steadily until the market shifted in 2010. Since then, the management committee recalibrated its plans and launched an aggressive national expansion.

With conditions continuing to evolve, those plans were refined into focusing on selected markets where Mason-McDuffie has a presence and expanding into selected markets nationally when the right team and the right location are available.

The result for 2012 was record volume, one of five milestones for the firm in the year. The other notable achievements were:

  • Named one of the best places to work by the Bay Area News Group.
  • Recognized as one of the top 100 mortgage firms by Mortgage Executive magazine.
  • Created a completely paperless loan process and trained the staff, while continuing to efficiently process growing loan volume.
  • Established a presence from the Pacific Coast to the Atlantic Coast by opening three offices on the Eastern Seaboard, with two in the Richmond, VA area and the third in Maryland south of Washington D.C.

 

“We are excited with all the Mason-McDuffie team accomplished in 2012,” said President and CEO Marilyn Richardson. “To accommodate the substantial growth in volume (72 percent, year-over-year), we needed to add and train new employees which our department managers did very well.

“Entering 2013, we believe Mason-McDuffie is well positioned to continue to grow in loan volume as well as adding offices in areas that will add to our future growth and diversity,” she said.

The Prime Services Group combines the technology support and with social media management and training for the firm. It drove the project to transform the company’s loan processing into a paperless environment—a move that will pay consistent dividends as the firm continues to grow. To say nothing about the environmental benefits.

It was a notable achievement to train the full staff in the paperless environment while dealing with volume that grew monthly. The company’s loan processing volume increased 72 percent over the prior year.

“Our Prime Services team responded well to the challenges before us and enabled the company to meet its goals for the year,” said Jason Frazier, the executive vice president of administration. “We now have a state-of-the-art technology platform that is focused on ensuring that our loan officers have the tools to serve their clients efficiently.”         

Richardson added, “Our operations staff across the company, including compliance, underwriting and closing, met the challenge of adding new people while learning new systems to move into the paperless environment. Their efforts were critical to keeping our turn time from application to closing within our target of 21 days or less.”

Mason-McDuffie Mortgage is a privately held mortgage banking firm headquartered in San Ramon. It is celebrating 125 years of service to the California real estate business since its founding in Berkeley in 1887

For information about Mason-McDuffie, please see www.masonmcduffiemortgage.comor call 877-275-6662.